Privacy Policy

DataW ("DataW," "we," "us," or "our") operates a global data marketplace that connects organizations seeking datasets with verified data collectors. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, request or provide data, or otherwise interact with our platform.

By using DataW, you agree to the practices described in this policy. If you do not agree, please do not use our services. For questions about this policy, contact us at social@data-w.com.

We collect information in the following categories:

• Account information: name, email address, password hash, role (buyer or collector), profile details, and verification status.
• Platform activity: project briefs, submissions, messages, support tickets, payout preferences, and transaction history related to your use of DataW.
• Payment and payout data: billing details, wallet addresses, and payout records processed through our payment partners. We do not store full payment card numbers on our servers.
• Technical data: IP address, browser type, device identifiers, log files, cookies, and usage analytics to secure and improve the platform.
• Communications: information you provide when contacting support, responding to surveys, or participating in marketing communications.

Data submitted through projects may include field-collected content governed by separate briefs and consent requirements between buyers and collectors. DataW processes this content to facilitate delivery, quality validation, and compliance review.

We use personal information to:

• Provide, operate, and maintain the DataW platform.
• Match data requests with qualified collectors and facilitate secure transfers.
• Process payments, escrow, and crypto payouts; prevent fraud and abuse.
• Validate data quality, enforce platform policies, and respond to support inquiries.
• Send service-related notices, security alerts, and—where permitted— product updates or marketing messages.
• Comply with legal obligations, resolve disputes, and enforce our Terms of Service.
• Analyze aggregated usage trends to improve performance, features, and user experience.

We process personal data based on contractual necessity, legitimate interests (such as security and product improvement), consent where required, and compliance with applicable law.

We do not sell your personal information. We may share data with:

• Other users: limited profile and project information needed to fulfill a data request or payout, as configured by your account settings and project brief.
• Service providers: hosting, analytics, email, identity verification, payment processors, and customer-support tools bound by confidentiality obligations.
• Legal and safety: regulators, law enforcement, or parties when required by law or to protect rights, safety, and platform integrity.
• Business transfers: acquirers or successors in the event of a merger, acquisition, or asset sale, subject to this policy or equivalent protections.

Buyers and collectors are responsible for ensuring that data exchanged through projects complies with applicable privacy laws and the permissions of data subjects.

DataW operates globally. Your information may be processed in the United States and other countries where we or our service providers maintain facilities. When transferring personal data from the European Economic Area, United Kingdom, or other regions with transfer restrictions, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms, unless an adequacy decision applies.

Depending on your location, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of certain sharing (we do not sell personal information as defined by the CCPA).

To exercise your rights, email social@data-w.com with the subject line "Privacy Request." We may verify your identity before fulfilling a request. You may also lodge a complaint with your local data protection authority.

Marketing emails include an unsubscribe link. Service and security-related messages may still be sent when necessary for your account.

We use cookies and similar technologies for authentication, session management, security, preferences, and analytics. You can control cookies through your browser settings; disabling essential cookies may limit platform functionality.

Where required by law, we obtain consent before placing non-essential analytics or advertising cookies.

We implement administrative, technical, and organizational measures designed to protect personal information, including encryption in transit and at rest, access controls, monitoring, and employee training. No method of transmission or storage is completely secure; we encourage strong passwords and prompt reporting of suspected unauthorized access to support@data-w.com.

We retain personal information for as long as needed to provide services, meet legal and accounting obligations, resolve disputes, and enforce agreements. Project-related data may be retained according to brief requirements, buyer settings, and applicable law. When data is no longer required, we delete or anonymize it in accordance with our retention schedule.

DataW is not directed to individuals under 16 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us and we will take steps to delete it.

Our platform may link to third-party websites or services. Their privacy practices are governed by their own policies. We are not responsible for the content or data handling of external sites.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of DataW after changes take effect constitutes acceptance of the revised policy, unless otherwise required by law.

For privacy-related questions, requests, or complaints, contact:

• Email: social@data-w.com
• Phone: +1 (650) 308-0729
• Address: San Francisco, CA & Remote

For product support unrelated to privacy rights, visit our contact page or email support@data-w.com.